35bd Privacy Policy — How Your Information Is Protected

Introduction and Applicability

1 Purpose of This Policy

35bd places the highest priority on the privacy of platform users. This privacy policy ("Policy") explains what information 35bd collects, how it is processed, and what rights users have. This policy applies to all services provided through the 35bdlogin.cam website and related mobile applications.

By using this platform, you agree to the terms of this policy. It is recommended that you read this policy in full before creating an account, logging in, or using any service on the platform. Reading our Terms and Conditions alongside this policy will give you a complete understanding of your rights and responsibilities as a user.

This policy has been drawn up in accordance with applicable laws and regulations of Bangladesh and applies only to persons aged 21 or above.

Types of Information Collected

2 Information We Collect

35bd may collect the following types of information:

A. Registration and Identity Information:

Full name and date of birth (for age verification)
Mobile number and email address
Username and password chosen by the user (encrypted)
National ID or equivalent identity document details (where applicable)

B. Financial Transaction Information:

Deposit and withdrawal amounts and dates
bKash, Nagad, or Rocket account numbers (when needed for transaction verification)
Transaction reference numbers

C. Usage Information:

Gaming activity and betting history on the platform
Login times, device type, and browser information
IP address and approximate location
Time spent on the platform and pages visited

D. Technical Information:

Information obtained through cookies and similar tracking technologies
Device identification number (Device ID)
Operating system and app version information

3 How Information Is Collected

35bd collects information in the following ways:

Directly provided information: Information you give through registration forms, contact forms, or customer support.
Automatic collection: Information collected automatically through cookies, log files, and similar technologies while you use the platform.
Information from third parties: Information received through payment processors or identity verification services, collected only for necessary purposes.

Purpose of Using Information

4 Why Your Information Is Used

Collected information is used only for the following lawful purposes:

To create, verify, and manage accounts.
To process financial transactions (deposits and withdrawals) — currently through bKash, Nagad, and Rocket.
To manage bonuses, promotional offers, and VIP benefits.
To prevent fraud, ensure security, and protect accounts.
To provide customer support via 24/7 live chat and email.
To improve the platform technically and enhance the user experience.
To comply with applicable laws and meet regulatory requirements.

35bd never sells your information to third parties for advertising purposes or shares it in any way outside this policy. You can learn more about the platform's goals and scope on our About Us page.

Information Sharing and Disclosure

5 Sharing Information with Third Parties

35bd is strictly committed to protecting user privacy. Information may be shared with third parties only in the following limited circumstances:

Service providers: Those who work on behalf of 35bd to carry out functions such as payment processing, IT services, or customer support. Each such party is bound by a confidentiality agreement.
Legal obligations: Where disclosure is legally required, such as by court order, government directive, or other legal necessity.
Fraud prevention: Where cooperation with relevant authorities is needed to prevent account fraud, money laundering, or suspicious activity.

Your information is not shared with third parties for any purpose other than those described above.

Data Protection and Security

6 Technical Security Measures

35bd applies industry-standard technical measures to protect user data. These include:

SSL (Secure Socket Layer) encryption — all data transmission takes place over encrypted connections.
Password hashing — stored passwords are never kept in plain text.
Two-factor verification (OTP) — additional security for logins and financial transactions.
Regular security reviews and server audits.
Access controls — only authorised staff can view the information they need.

That said, no data transmission over the internet is completely secure. 35bd makes every effort, but cannot guarantee the full security of all data transmissions.

7 Data Retention Period

How long collected information is retained depends on the type of information and applicable legal requirements:

Active account data: for as long as the account remains active.
Closed account data: for a period determined by legal and regulatory requirements.
Financial transaction records: in accordance with applicable financial regulations.
Marketing communication data: until consent is withdrawn.

Once the purpose for retention has been fulfilled or the legal requirement has ended, data is securely deleted.

Cookies and Tracking Technologies

8 Use of Cookies

Cookies and similar technologies are used on the 35bd website and app. Cookies are small text files stored on the user's device that help improve platform functionality.

35bd uses the following types of cookies:

Essential cookies: For maintaining login sessions, security verification, and basic platform functionality. Without these, the platform cannot function properly.
Functionality cookies: To remember your preferred language, theme, or game settings.
Analytics cookies: To analyse platform usage patterns and make improvements.

You can manage cookies by changing your browser settings. However, disabling essential cookies may prevent you from using certain features of the platform.

User Rights

9 Your Rights

Every user registered on the 35bd platform has the following rights:

Right to access: You may request to know what information is held about you.
Right to correction: You may request correction of any inaccurate information.
Right to erasure: In certain circumstances you may request deletion of your information, though some data may need to be retained due to legal obligations.
Right to object to processing: You may object to your information being used for marketing purposes.
Right to data portability: You may request that your information be provided in a structured format.
Right to withdraw consent: You may withdraw consent for optional data processing at any time.

To exercise these rights, contact 35bd customer support. The support team is available 24/7 via live chat and email in both Bengali and English. Please read the Responsible Gaming page to learn more about your rights and options regarding responsible gaming.

10 Minors' Information

35bd strictly does not provide services to anyone under the age of 21. The platform does not intentionally collect any information from minors. If it is determined that information from a minor has been collected inadvertently, it will be deleted immediately and the associated account will be closed. If you have any concerns about this, please contact customer support.

International Data Transfers

11 Policy on Data Transfers

35bd primarily serves users in Bangladesh. Where data is stored or processed elsewhere due to technical infrastructure requirements, the following assurances apply:

The standard of data protection will not be lowered under any circumstances.
Appropriate contractual safeguards will be in place for data transfers.
The same standard of confidentiality agreement is required when sharing data with third parties.

Policy Updates and Contact

12 Changes to the Privacy Policy

35bd reserves the right to update this privacy policy from time to time. Users will be given appropriate notice of any significant changes — by email, platform notification, or other means of communication. Continued use of the platform after a revised policy is published will be taken as acceptance of the changes.

This privacy policy has been most recently reviewed and is currently in effect. Previous versions may be available upon request.

13 Contact Information

For any questions, requests, or complaints regarding this privacy policy, please contact 35bd customer support:

Live Chat: 24 hours a day, 7 days a week — in Bengali and English.
Email: [email protected]

You can also visit our FAQ page for answers to common questions about accounts, payments, and privacy.

35bd's Privacy Policy